SmartMaintenance
DEVELON's remote monitoring system.
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MY DEVELON is our telematics management system.MY DEVELON" gathers data and information from machine assets equipped with MY DEVELON supported telematics devices. MY DEVELON will keep track of where your machines are and how much they are working.
DEVELON SmartMaintenance?
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1. Maximized Productivity
SmartMaintenance is proactively managed as an one-stop online service to minimize your equipment downtime via a Telematics monitoring center and a 24-hour call center and by servicing genuine DEVELON parts specifically designed for DEVELON equipment in order to maintain your machines at peak performance.
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2. Sustainable Product Life Cycle
SmartMaintenance does not simply consist in offering the usual after-service. Rather, we care for your equipment by providing an advanced maintenance consulting service through our certified PSSR, thereby assuring the well-being of your machine even after its warranty expires.
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3. Reduced Total Maintenance Cost
SmartMaintenance efficiently assists you in controlling your operating budget by offering fixed contract costs transparently when you consider joining our program. We also offer reasonable prices for parts and components and full stock availability, and assign a service technician who fully understands your machine service history.
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4. Advanced Convenience
SmartMaintenance consists of collaborative services offered by logging in to “MY DEVELON”, thereby enabling you to access your equipment live information easily anytime anywhere with the technical machine report.
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1
Monitoring of machine
status by dealer -
2
Identification of
service needs -
3
Service planning
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4
Proactive maintenance
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5
Recording of service
history
Contact us
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1Contact our official dealers for full details of the
services you can enjoy. -
2Sign a SmartMaintenance Contract with a dealer.
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3Your dealer will contact you
periodically as part of the
SmartMaintenance program. -
4The assigned service technician will provide a
total care solution comprising preventive
maintenance based on machine status
monitoring, service history management, and
a special discount on service parts.
DEVELON Predictive Maintenance System
DEVELON Oil sampling is a program to check oil condition periodically to minimize the machine downtime.
Continuous oil condition monitoring with the aid of the DEVELON Oil analysis program gives you better control over the condition of your assets. Mechanical and fluid related problems are recognized at an early stage, so that consequential damage is avoided, and premature oil change is prevented.
The DPMS-Oil program provides you with an expert interpretation of the oil analysis results and useful maintenance recommendations summarized on a specially developed DEVELON Oil sample report.
Benefits of DPMS-OIL
- a. Optimized Oil change intervals.
- b. Extended equipment life
- c. Identify minor problems before they become major failures.
- d. Maximize asset reliability
- e. Increase resale Value
Read the fluid analysis report
The information submitted with a sample is as important to who is reading the report as it is to the analyst interpreting the test results and making recommendations. Properly document your equipment and share this knowledge with your laboratory. Implement a sampling process for every piece of equipment in your DEVELON Fluid Analysis Program that can be followed consistently each time the unit is sampled. Accurate, thorough and complete fluid and equipment information allows for more in-depth analysis and can eliminate confusion when interpreting results.
Introduction
Track Assembly (Link, Bushing, Shoe), Idler, Sprocket, Upper Rollers, Lower Rollers are consumable parts in excavator undercarriage. These parts will be worn out as time goes by and should be replaced before its lifetime is over. The possibility of machine down will increase if old undercarriage parts are used without replacement. External impacts and abnormal force can also cause undercarriage damage.
DPMS-Track is a service program that can minimalize machine down time by visually checking wear rate in undercarriage parts. It can also predict the residual life through measuring wear quantity.Track Assembly (Link, Bushing, Shoe), Idler, Sprocket, Upper Rollers, Lower Rollers are consumable parts in excavator undercarriage. These parts will be worn out as time goes by and should be replaced before its lifetime is over. The possibility of machine down will increase if old undercarriage parts are used without replacement. External impacts and abnormal force can also cause undercarriage damage.
DPMS-Track is a service program that can minimalize machine down time by visually checking wear rate in undercarriage parts. It can also predict the residual life through measuring wear quantity.
Benefits of DPMS-Track
Minimizing downtime
By predicting the remaining lifespan and replacement time of consumable parts, customers can recognize the replacement of parts in advance and prepare for replacement when the replacement time arrives.
Prevention of inoperable parts and damage caused by excessive wear:
By detecting abnormally worn parts among the components at an early stage, loss due to premature wear can be prevented, and additional equipment damage due to excessive wear can be prevented
Service Report by Specialist
The service report drawn up by our specialist includes the machine’s operation history as well as the maintenance log. The productivity and fuel efficiency of your machine can be checked with the report, dispensing with the need for an additional control book. The report also helps the customer to predict the machine’s future inspection date. The service report is created by analyzing the data collected by Telematics, while the service technician’s visit inspection is also included in the service. The Dealer’s specialists examine the report in order to provide the customer with a more reliable report.
DEVELON SmartMaintenance?
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1. MAINTENANCE & INSPECTION
Maintenance activity involves regular inspections and repairs to ensure construction equipment functions smoothly, minimizing downtime and maximizing productivity. It includes preventive measures to prolong equipment lifespan and reduce operational costs. All maintenance activities are designed with a focus on managing your business operations and maximizing productivity. DEVELON is dedicated to actively supporting these endeavors, ensuring that your equipment runs smoothly, minimizing downtime, and optimizing efficiency, ultimately contributing to the success of your business.
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2. Optimization
We'll take into account your unique business circumstances. Together, we'll discuss the scope of maintenance and inspection, aiming to find cost-saving solutions and maximize productivity. We'll implement tailored scheduling to optimize efficiency and ensure that maintenance activities are aligned with your operational needs.
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3. Expertise
Certified technicians, trained through accredited education programs, will be deployed as partners to provide reliable service using DEVELON's certified parts. We'll utilize cutting-edge diagnostic tools to swiftly and accurately inspect your equipment, ensuring professionalism and trustworthiness in our services, following DEVELON headquarters' periodic inspection guidelines.
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4. Tailored program
We prioritize customer satisfaction by offering customizable service program packages centered around the most crucial maintenance and inspection activities. By understanding our customers' needs and preferences, we aim to deliver tailored solutions that exceed expectations and ensure optimal performance of their equipment. Detailed guidance on DEVELON's service program configurations will be provided separately as a dedicated menu.
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1) Initial Consultation:
DEVELON will meet with the customer to understand their unique business circumstances and equipment needs. This involves discussing the operational schedule and any specific requirements or concerns.
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2) Scope Discussion with Service Program Customization
Together, DEVELON and the customer will define the scope of maintenance and inspection activities. The aim is to identify the most critical areas and find cost-saving solutions while maximizing productivity. If additional services are requested by the customer, DEVELON will customize service program packages. This tailored approach aims to exceed customer expectations and ensure optimal performance of their equipment.
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3) Tailored Scheduling:
Based on the agreed scope and customer’s operational needs, DEVELON will implement a customized maintenance schedule. This schedule will be designed to optimize efficiency and minimize disruptions to the customer’s operations.
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4) Deployment of Technicians:
Certified technicians, trained through accredited education programs, will be assigned to carry out the maintenance and inspection activities. These technicians will use DEVELON's certified parts and cutting-edge diagnostic tools to ensure accurate and professional service.
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5) Regular Inspections:
Following DEVELON headquarters' periodic inspection guidelines, regular inspections will be conducted to ensure equipment functions smoothly and efficiently. This includes preventive measures to prolong equipment lifespan and reduce operational costs.
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6) Detailed feedback
After each maintenance and inspection session, DEVELON will provide the customer with detailed feedback. This includes sharing the results of the inspections, outlining any necessary future tasks, and analyzing the costs and effects of the performed and proposed activities.
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7) Ongoing Support and Adjustments:
DEVELON will continuously support the customer, making any necessary adjustments to the maintenance plan based on ongoing feedback and evolving business needs.
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